Refund policy

Because every piece is made-to-order, we do not accept returns for sizing or change-of-mind.

We want you to love what you wear — because it's more than clothing. It's light. It's intention.

If for any reason you're not fully satisfied with your purchase, we’re here to help.

Returns:
You have 14 days from the date of delivery to request a return. To be eligible, items must be:
• Unworn
• Unwashed
• In original condition with tags

Refunds:
Once your return is received and inspected, we’ll notify you by email. If approved, your refund will be processed to your original payment method within 5–10 business days.

Exchanges:
We currently do not offer direct exchanges. Please request a return and place a new order for the item you want.

Non-returnable items:
• Gift cards
• Clearance items
• Custom/personalized products (if applicable)

Need Help?
Contact us anytime at connect.ascendingones@gmail.com — we’re happy to assist.